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Category Archives: Technical Writing

Technology that changed my life

This month marks two pieces of technology that changed my life: the word processor and my first computer.

The joys of technical writing

Before I started in the computer industry in 1983, I had never heard of technical writing. I found out about it from a job listing at the CSUN Career Center. As I got into the field, I discovered how much I liked it. The career combines two things I enjoy: writing and working with the …

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If a feature isn’t documented, it doesn’t exist

My wife and I were shopping for a new adjustable bed. We found the one we wanted and got a demonstration about the importance of technical writing.

What cooking videos can teach you about user documentation

If you’re on social media, you’ve probably seen a cooking video like this. Not only does this video put you in the mood for beef stroganoff, it is also a great example of user documentation. Here’s why.

Reading other people’s manuals

I’ve been a technical writer for over 30 years, and I admit that I don’t always read the manual. If a product is well-designed, I can figure out how to use it on my own. When I get stuck, or if it requires complicated assembly or setup, I definitely read the manual. When I do read …

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