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Category Archives: Technical Writing

What cooking videos can teach you about user documentation

If you’re on social media, you’ve probably seen a cooking video like this. Not only does this video put you in the mood for beef stroganoff, it is also a great example of user documentation. Here’s why.

Reading other people’s manuals

I’ve been a technical writer for over 30 years, and I admit that I don’t always read the manual. If a product is well-designed, I can figure out how to use it on my own. When I get stuck, or if it requires complicated assembly or setup, I definitely read the manual. When I do read …

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